Frequently Asked Questions

Orders

How do I place an order?

Add the products you want to your cart, review the quantities and complete checkout using the available delivery and payment options.

Can I change or cancel an order?

Contact us as soon as possible with your order number. We will try to help before the order is processed, but changes or cancellations cannot be guaranteed after fulfilment begins.

Delivery

How much is shipping?

The available delivery methods and final shipping charge appear at checkout.

How can I track my order?

Use the tracking information sent with your order update, when tracking is available.

Products and returns

When will an item be back in stock?

Availability changes by product. Use the stock notification option when it appears, or contact us.

What if my order has a problem?

Email amzhang.co@gmail.com with your order number and details of the issue.